The short version: this website doesn’t track you, doesn’t sell anything and doesn’t store your messages on its servers. When you contact us, we use what you send only to reply.
01Who we are and what this covers
This policy is published by DCF Digital Solutions, #2/1112, Sixth Street, Palaiyur Village, Rayakottai Post, Krishnagiri District, Tamil Nadu – 635116, India(“we”, “us”). It explains how we handle personal information when you visit dcfdigitalsolutions.com(the “website”) or contact us through it.
Our products have their own privacy policies, which apply when you use them:
- Digital Cattle Farm — digitalcattlefarm.com/privacy-policy
- Feed Mandi — feedmandi.com/privacy
DCF Feeds Industries, our sister feed business, publishes its own policy at dcffeeds.com.
02Information we collect
The website has no user accounts and does not ask you to sign in. We collect only the following:
Information you choose to send us
The contact form on this website does not store anything on our servers. It prepares a message that opens in WhatsApp or your email app, and nothing is sent until you press send there. When you do, we receive what you wrote — typically your name, phone number, email address and message — along with the details WhatsApp or your email provider normally share, such as your phone number or email address.
Technical information
Like almost every website, our hosting infrastructure automatically records basic request data — IP address, browser type, the pages requested, and date and time — to keep the website secure, prevent abuse and fix problems.
Cookies
The website does not use advertising or tracking cookies, and we do not run third-party analytics on it at present. If that changes, we will update this policy first.
03How we use it
- To reply to your enquiry and continue the conversation you started.
- To understand interest in our products and partnerships and improve the website.
- To keep the website secure and detect misuse.
- To meet legal obligations and protect our rights.
04Consent and legal basis
We process your personal data in line with India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. When you send us a message you consent to us using the details in it to respond. You can withdraw that consent at any time by writing to us; this does not affect anything done before you withdrew it.
06How long we keep it
We keep enquiries for as long as the conversation is active and then typically for up to three years, so we have a record of what was discussed. Hosting request logs are kept only as long as needed for security and are removed on a rolling basis. You can ask us to delete your messages sooner.
07Your rights
You can ask us to:
- tell you what personal data we hold about you and how we use it;
- correct or update it;
- delete it, where we are not required by law to keep it;
- nominate another person to exercise these rights on your behalf;
- address a grievance about how your data has been handled.
Write to [email protected]. We reply within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India.
08Security
The website is served only over HTTPS. Access to enquiries is limited to the people who need them to respond. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
09Children
The website is meant for adults and businesses. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us personal data, please contact us and we will delete it.
10Other websites
The website links to our product websites, DCF Feeds, WhatsApp and other services. Those sites are governed by their own policies, and we are not responsible for their content or practices.
11Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed. Significant changes will be highlighted on this page.
12Grievance Officer and contact
For any privacy question, request or complaint, contact our Grievance Officer:
Muniraj Krishnan, Founder
DCF Digital Solutions
#2/1112, Sixth Street, Palaiyur Village, Rayakottai Post, Krishnagiri District, Tamil Nadu – 635116, India
Email: [email protected]
You can also reach us through the contact page.